Information we collect
We collect owner contact details, address/suburb, dog profile details, stay dates, care notes, and request communication.
Privacy
We only ask for information that helps us review and care safely.
PawStay handles owner and dog details with care. This page summarises the intended privacy posture for trial operations.
How we use it
We use this information to review booking requests, assess fit and safety, communicate with owners, and support confirmed stays.
Who can access it
Customer information should only be visible to the relevant owner and authorised PawStay admin users.
Data care
Sensitive notes should be kept practical and limited to what is needed for care, safety, communication, and operations.